Terms & Conditions

These Terms and Conditions govern the use of online therapy services provided at
Logos Purpose & Mind Therapy.

1. Nature of Services 
Therapy sessions are 50 minutes long and delivered online via a secure video platform. Services include Logotherapy, CBT + Logotherapy, Narrative Logotherapy, and reduced-rate packages for students and young adults (21–25). Outcomes are not guaranteed as therapy is a collaborative process requiring all-important client willingness and dedication. 

2. Bookings & Payments 
   - Full payment is required upfront via secure online payment to confirm any booking.  
   - Packages must be paid in full in advance and are valid for 12 months from purchase.  
   - The free 15-minute introductory consultation requires no payment and is subject to availability.

3. Cancellations & No-Shows  
   - Cancellations or rescheduling require at least 48 hours’ notice.  
   - Late cancellations (more than 48 hours) or no-shows will be charged in full.  
   - The therapist will provide as much notice as possible for any cancellation or reschedulance.

4. Refunds 
   - Full refund available within the 14-day cooling-off period (Consumer Contracts Regulations) if no sessions have taken place.  
   - If sessions begin within 14 days (with your consent), you will be charged only for completed sessions.  
   - After 14 days, refunds for unused prepaid sessions are offered pro-rata at my discretion (minus any attended/missed sessions and possible small admin fee).  
   - No refunds for attended or missed sessions.

5. Confidentiality & Safeguarding  
Everything discussed is confidential, except where there is a serious risk of harm to yourself or others, or where required by law (e.g., safeguarding children/vulnerable adults). The therapist and client will discuss any need to break confidentiality where possible.

6. Ending Therapy 
You may end therapy at any time without obligation. The therapist may end therapy if  believed to be no longer suitable or beneficial, with reasonable notice and referral suggestions where appropriate.

7.  Liability  
Therapy is not a substitute for medical advice. The therapist is not liable for any loss or damage arising from your use of the services, except where required by law to safeguard online practice.

8. Changes  
These terms may be updated. The current version will always be published on the website.

9. Governing Law  
These terms are governed by the laws of England and Wales.

By booking a consultation or session, you agree to these Terms and Conditions. If you have any questions, please ask during your introductory call.

Thank you for choosing Logos Purpose & Mind Therapy. I, the therapist look forward to supporting you.

(Updated January 2026)